The agency that ships automation
Mopshy AI builds and runs the AI systems that remove manual work from your business — audited, priced per outcome, and live in weeks rather than quarters.
What an AI automation agency does
Most businesses do not have an AI problem. They have a coordination problem: a lead comes in through a form, someone has to notice it, someone has to copy it into the CRM, someone has to call back, and by the time that chain completes the prospect has already booked with a competitor who answered in ninety seconds. Multiply that across quoting, scheduling, invoicing, and follow-up and you have the real cost — not a technology gap, but hours of human attention spent moving information between systems that were never introduced to each other.
An AI automation agency exists to close that gap. The work has three parts. First, diagnosis: walking the actual process, timing it, and identifying where information gets stuck. Second, construction: building the agents and workflows that carry the information themselves, including the unglamorous parts — retries, error handling, alerting, and a route back to a human when the machine is unsure. Third, operation: keeping the system running as your tools, pricing, and staff change, because an automation nobody maintains quietly rots within a year.
That third part is what separates an agency from a one-off contractor. Anyone can wire together a demo. The value is in the system still working in month eighteen, after your CRM changed plans, your phone provider updated an API, and two of the people who understood the original setup left.
What we build
Process audit
We map every manual handoff, count the hours it burns, and rank the fixes by payback period before writing any code.
AI agents
Voice, chat, email, and intake agents that qualify, book, and escalate to humans with the full context attached.
Workflow automation
Quoting, onboarding, invoicing, dispatch, follow-up — the recurring operations that eat your team's week.
Systems integration
Your CRM, phone system, calendar, accounting, and job software wired together so data enters once.
Monitoring and support
Every workflow ships with logging, alerts, and a runbook. When something breaks, we know before you do.
Reporting
Dashboards on hours saved, leads recovered, response time, and cost per outcome — the numbers that justify the spend.
How the work runs
Week 0-1
Audit and scope
A working session plus a systems review. You get a written map of every automatable process, ranked by hours saved and revenue recovered, with a fixed price per phase. This deliverable is yours whether or not you continue.
Week 1-4
First workflow live
We build the highest-impact process first, usually speed-to-lead or intake. It goes into production with logging, alerts, and a fallback path to a human. You measure the result before approving anything else.
Week 4-12
Expand the system
Additional workflows are added in sequence, each one building on the integrations already in place. Cost per workflow drops as the foundation compounds.
Ongoing
Operate and improve
We monitor, patch, retrain, and extend. Monthly reporting shows what the system produced against what it costs. Cancel with 30 days notice, nothing is locked to us.
What you actually receive
Every engagement produces artifacts you keep, not just access to something we host. If we parted ways tomorrow, your systems would keep running.
- Written process audit with hours-saved estimates per workflow
- Fixed-price scope per phase, approved before any build starts
- Production workflows with error handling and retry logic
- AI agents with human-escalation paths and guardrails
- Integrations across CRM, phone, calendar, billing, and job software
- Logging, alerting, and an on-call runbook
- Team training and recorded walkthroughs
- Full ownership: code, prompts, and docs in your accounts
What it costs to hire an AI automation agency
Pricing in this market is opaque, which is why most buyers waste weeks on discovery calls before hearing a number. Broadly: a single-workflow pilot for a small business runs $4,000 to $8,000. A multi-workflow operational build for a growing company runs $12,000 to $25,000. Mid-market and enterprise transformation programs, where compliance review and change management dominate the timeline, run six figures and up. Ongoing operation typically costs 10 to 20 percent of the build per year.
The number that matters is not the invoice, it is the payback period. If a workflow saves fifteen hours a week of loaded labour, it pays for an $8,000 build in roughly three months and then keeps paying. If it cannot show a payback inside twelve months, we will say so during the audit rather than sell it to you.
Frequently asked
- What does an AI automation agency actually do?
- An AI automation agency audits how work moves through your business, then designs, builds, and maintains software that removes the manual steps. In practice that means AI agents answering calls and chats, data flowing between your CRM and the rest of your stack without copy-paste, documents being read and filed automatically, and reporting that assembles itself. Unlike a software agency, the deliverable is a running operation, not a product launch.
- How much does an AI automation agency cost?
- Most SMB engagements land between $4,000 and $25,000 for the initial build, with ongoing support from $750 to $4,000 per month. Enterprise transformation programs run six figures. Mopshy prices per outcome and per phase rather than per hour, so you approve a fixed number before anything is built.
- How long before we see results?
- The first workflow is usually live within two to four weeks. We deliberately sequence the highest-friction, lowest-risk process first so there is measurable proof before the larger scope is committed.
- Do we own what you build?
- Yes. Code, workflows, prompts, and documentation are handed over and run in accounts you control. There is no proprietary runtime you have to keep renting from us.
- What if we already use Zapier or Make?
- We often start by auditing what already exists. Simple, working automations stay. What we replace are the brittle multi-step chains that break silently, have no logging, and cannot handle unstructured input.
- Do you work with businesses outside the US?
- Yes. Most clients are US-based local service and mid-market businesses, but we run engagements across the UK, Canada, and Australia remotely.
Hiring an AI automation agency without wasting a quarter
Most failed automation projects fail before any code is written — in scoping. The business asks for 'AI', the vendor delivers a chatbot, and six weeks later nobody can point to an hour saved. The way to avoid that is to treat the engagement as an operations project that happens to use AI, rather than an AI project that happens to touch operations.
Step 1
Start from the bottleneck
Pick the process where information most often gets stuck or delayed. That is almost always where the payback is, regardless of how unglamorous it looks.
Step 2
Insist on a written audit
Before any build, you should have a document listing each automatable process, the hours it currently costs, and the estimated payback. That artifact is what makes the decision defensible.
Step 3
Ship one thing, measure it
One workflow in production beats five in a roadmap. Measure the result for two weeks before approving the next phase.
Local service businesses
HVAC, dental, legal, real estate, and med spas losing booked revenue to slow lead response and manual scheduling.
Growing SMBs
Teams at 10-100 staff where coordination overhead is growing faster than revenue.
Mid-market operations leaders
Owners of a process that spans several departments and several systems that were never designed to talk.
Frequently asked
- Is an AI automation agency the same as a Zapier consultant?
- Overlapping but not the same. A Zapier consultant connects apps. An AI automation agency also handles unstructured input, conversation, decisioning, and the production concerns — logging, retries, escalation — that no-code tools leave to you.
- How technical does our team need to be?
- Not technical at all. The systems are designed to be operated by the staff already doing the work, and training is part of handover.
- What happens if our tools change?
- Integrations are built as replaceable adapters, so swapping a CRM or phone provider means changing one layer rather than rebuilding the workflow.
Related
- Agency pricing
Published ranges for pilots, builds, and retainers.
- How to choose an agency
Six evaluation criteria and the red flags.
- Agency vs. in-house
Year-one costs and the crossover point.
- Case studies
Real engagements, real numbers.
- Pricing
What an engagement looks like.
- Talk to us
30-minute strategy call.
Ready to simplify your business with AI automation?
Let's talk about how intelligent automation can save your team time, reduce errors, and help you focus on what actually drives your business forward.