Built on accountability
The reasons mid-market companies hire us instead of an agency or in-house team.
Six things we don't compromise on
Track record
30+ shipped systems across SaaS, local services, and B2B services. Case studies with named clients.
Security
Encryption at rest and in transit, SSO + 2FA, audit logs, US data residency. Full security pack on request.
Contracts
MSA + SOW with clear deliverables, fixed scope, exit terms, and IP ownership defined up front.
References
We connect prospective clients with reference clients in the same industry on request.
SLAs
Defined response times for retainer clients, with on-call rotation for P0 incidents.
Transparency
Slack Connect, weekly written status, and dashboards your team owns. No black boxes.
Why customers choose to trust Mopshy AI
Trust isn't a logo wall. For us it's the cumulative weight of how we handle data, how we communicate when something goes wrong, and how we behave once the contract is signed and no one is watching. This page documents the practices we hold ourselves to so you can verify rather than take our word for it.
Compliance posture
SOC 2-aligned practices, GDPR-aware data handling, mutual NDAs and DPAs on request.
Operational reliability
Documented runbooks, alerting on every shipped workflow, quarterly health reviews.
Communication standards
Same-day acknowledgment of issues, written post-mortems on incidents that affect a customer.
Vendor governance
We vet every infrastructure provider we depend on and document why we picked them.
Frequently asked
- Can I get a copy of your security overview?
- Yes — under mutual NDA we share our full security and operations document.
- Do you carry insurance?
- Yes — we carry professional liability and cyber coverage appropriate to engagement size.
- How do you handle subprocessors?
- We maintain a current subprocessor list and notify customers in writing before changes that affect data handling.
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