All case studies
Higher Education

Student Success AI Across 62,000 Enrolled Students

Illustrative reference architecture. This is a composite engagement template built to show how Mopshy structures enterprise work. It is not a real Mopshy client, and every figure, KPI, and quotation on this page is illustrative rather than measured client data.

Predictive advising, AI writing feedback, and 24/7 support agent across four campuses — FERPA-aligned and faculty-governed.

+11 pts

First-year retention

62%

Tier-1 tickets self-served

At-risk student interventions

● The challenge

The bottleneck

First-year retention had drifted below 78%. Advising ratios exceeded 1:400. Late-night support demand outstripped a fully in-person help desk.

● What we built

The system

  • Retention-risk model flagging early-warning signals from LMS + SIS
  • AI writing feedback embedded in Canvas with instructor guardrails
  • 24/7 conversational support agent triaging tier-1 questions across financial aid, registrar, and IT
  • Faculty governance council reviewing model use quarterly
● Executive KPI board

Outcomes measured, not promised

62K

Students served

88%

Advisor satisfaction w/ risk model

−34%

Time to first advising touch

0

FERPA incidents

● ROI model

What it cost, what it returned

Investment

$2.9M program (year one)

Payback

12 months

Annualized value

$21M retained-tuition value

Value tied to institutional retention-per-point tuition contribution model.

● Reference architecture

How it is built

  • Data platform unifying SIS, LMS, and advising notes
  • Retention-risk model with campus-specific calibration
  • AI writing feedback with prompt allowlists and instructor overrides
  • Support agent with escalation to human within one turn
BannerCanvasServiceNowSalesforce Education Cloud

Representative engagement. This case study describes a composite of Mopshy AI's enterprise engagement patterns, delivery methodology, and observed outcome ranges. Company names, individual quotes, and specific figures are illustrative and used to communicate the enterprise pattern rather than to describe a single identified client.

30-minute working session

Find the highest-ROI automation in your business

Bring one workflow that is slow, repetitive, or leaking opportunities. We will map the bottleneck, the systems involved, and whether automation is actually worth implementing.

Book an AI systems assessment

No obligation. If automation is not the right answer, we will say so.